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How soon can we get a reply after we send you an inquiry?

In working days, we will reply to you within 12 hours after receiving the inquiry.

Are you a direct manufacturer or a trading company?

We are a direct manufacturer, and we also have our own export rights. So we can produce and sell by ourselves.

Do you offer free samples?

Normally,we can offer you free samples, but the freight should be paid by your side.

How long can I get the sample?

It will be ready for delivery in 5-15 days. The samples will be sent to you by express. You can use your own express account or prepay us if you do not have an account.

Can you make customized products?

Yes, we can develop and produce products according to the drawings or samples provided by customers.

What is the production capacity of your company?

Our annual output of various LED light strings exceeds 5 million strings, which can meet the needs of customers with different purchases.

How does your company guarantee product quality?

First of all,we will do the inspection after each process.For the finished products,we will do 100% inspection according to the customers’ requirements and the international standard.

What is the payment method?

When we quote for you,we will confirm with you the way of transaction,such as FOB, CIF, CNF, etc. For mass production goods, you need to pay 30% advance payment first, and then pay the balance after seeing the bill of lading.The common payment method is T/T, of course, L/C is also acceptable.

How to deliver goods to customers?

Usually we ship by sea, because we are in Taizhou, Zhejiang, and we are only 120 kilometers away from Ningbo Port. It is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air. The airport is about 50 kilometers away from us.

Where are your products mainly exported to?

Our products are mainly exported to Germany, the United States, Denmark and more than a dozen countries in Europe and North America.